Getting around gets harder as we age, but a few habits make a big difference. These senior transportation safety tips help older adults and caregivers choose better rides and avoid common problems.
Before the ride
- Book early. Last-minute rides cause rushed boarding and stress.
- Share the plan. Tell a family member the pickup time, destination and provider.
- Confirm the details. Verify the vehicle, the driver's name and your pickup window.
- Pack smart. Keep ID, medications, glasses and a phone in one easy-to-carry bag.
During boarding
- Ask for help. Use the driver's arm, a handrail or a ramp rather than climbing alone.
- Take your time. A good driver never rushes you.
- Buckle up. Wear a seat belt on every trip, and make sure mobility devices are secured.
On the road
- Speak up. Tell the driver if you feel dizzy, cold, nauseous or uncomfortable.
- Keep belongings close. Hold walkers and canes safely rather than leaving them loose.
After the ride
- Check in. Let family know you have arrived, and arrange a clear plan for the return trip.
Tips for family caregivers
Share a copy of the ride details with the passenger, save the provider's phone number and ask the passenger to text when they arrive. If your loved one has memory challenges, consider riding along for the first trip or introducing them to the driver ahead of time.
Frequently asked questions
Should seniors sit in the front seat?
Follow the driver's guidance. The most important factors are a secured seat belt and a comfortable, safe entry and exit.
What should I do if I feel unwell during a ride?
Tell the driver right away. For any emergency, call 911.
What to look for in a provider
Look for courteous and patient drivers, clean vehicles, clear communication about pickup windows and the willingness to help from door to door. Our guide to choosing an NEMT provider lists more questions to ask.
Safe, courteous rides
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